User Terms

Welcome to Zaploop (a product of Yutrix Media). These Terms and Conditions ("Terms") govern your access and use of our platform, services, and tools (collectively, the "Services"). By registering or using Zaploop (zaploop.in), you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services. 1. Description of Services Zaploop provides a WhatsApp Cloud API-based platform that allows users to: Send and manage WhatsApp messages Integrate business communications via WhatsApp Access analytics and automation tools Use add-ons including chatbots, CRM integrations, and broadcasting features 2. User Eligibility To use Zaploop: You must be at least 18 years of age You must be legally capable of entering into binding contracts You must have the authority to represent the business or organization on whose behalf you’re acting 3. Account Registration You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity that occurs under your account. 4. Acceptable Use Policy You agree not to: Use Zaploop to send spam or unsolicited messages Violate any applicable laws or WhatsApp’s Business Policies Use the service to harass, abuse, or harm others Interfere with or disrupt the integrity of our platform Share your account access with unauthorized users We reserve the right to monitor your activity to ensure compliance. 5. WhatsApp and Meta Policy Compliance As Zaploop is built on WhatsApp Cloud API, you agree to comply fully with all WhatsApp policies, including: WhatsApp Business Terms Commerce Policy Platform Policy Any violation may result in account suspension or termination. 6. Pricing and Payments Users are billed based on selected plans, message volume, or usage tiers. Pricing details are available on zaploop.in or communicated by our team. Payments must be made in advance unless otherwise agreed. Zaploop reserves the right to change pricing with prior notice. Note: All payments are non-refundable unless stated otherwise. 7. Suspension and Termination We may suspend or terminate your access: For violating these Terms or WhatsApp policies For non-payment If your usage poses security or reputational risks You may cancel your account anytime by contacting support. 8. Data and Privacy You retain ownership of your data. By using Zaploop, you grant us a limited license to process your data for the purpose of providing our services. Refer to our Privacy Policy for detailed information. 9. Intellectual Property All intellectual property related to Zaploop, including trademarks, logos, and platform content, belongs to Yutrix Media. You may not copy, modify, or reproduce any part of the platform without permission. 10. Disclaimer of Warranties Zaploop is provided “as is” without any warranties. We do not guarantee: That the service will be error-free or uninterrupted That messages will be delivered instantly or at all (as WhatsApp/API issues may arise) We are not responsible for any losses resulting from delays or failures beyond our control. 11. Limitation of Liability To the maximum extent permitted by law, Zaploop and Yutrix Media shall not be liable for: Any indirect, incidental, or consequential damages Loss of business, profits, or data Issues arising from third-party platforms like WhatsApp or Meta Our total liability shall not exceed the amount paid by you in the last 3 months. 12. Indemnity You agree to indemnify and hold harmless Zaploop and Yutrix Media from any claims, losses, liabilities, or expenses arising out of: Your misuse of the service Violation of these Terms or any applicable laws Breach of WhatsApp policies 13. Changes to Terms Zaploop may modify these Terms at any time. We will notify you of significant changes via email or platform notice. Your continued use constitutes acceptance of the revised Terms. 14. Governing Law These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, India]. 15. Contact Information For any questions or support, please contact us: 📧 Email: support@zaploop.in 🌐 Website: https://zaploop.in By accessing and using Zaploop, you confirm that you have read, understood, and agreed to these Terms and Conditions.